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Nick The Greek
- Restaurants
- San Carlos, CA
About this business
Location details
732 Laurel Street, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Ate here on a whim today since there were so many positive reviews, and I kind of regret it. Had terrible stomach pain within an hour of eating my Gyro. It tasted okay-ish going down, way too much salt, but mediocre I guess. The fries tasted reheated and soggy. Really trying to not throw up at the moment, and hoping the stomach pains subside soon. I would not eat here again.
Business response:
Hello Bridgette, I'm sorry to hear your experience was lees than wonderful. We pride ourselves in delicious food and we definitely missed the mark here. Feel free to contact me directly so we can solve this issue and get a full refund of your order. office@svhg.com
I had the worst stomach pain after having food here TWICE! When it happened the first time, I thought there might be other factors. Then it happened again. The food itself seems fine. It would be better with less salt. There's outdoor seating and quite spacious.
Business response:
Wendy first off i would like to personally apologize for your experience at our store. I can assure you that we take our quality control very serious. We pride ourselves in serving the freshest products and it seems this time we have not met your expectations. If you can please send me a direct email to ntaptelis@svhg.com so I can better understand your experience. I hope we will have the opportunity to serve you again.
I used like this place a lot. The Gyros plates and wraps were really good. In the last few orders the quality really bad. Too much salt, little meat, even the rice was bad.
Business response:
Rafi thanks for taking the time to leave us this feedback. Quality is our number one priority. I have spoken with our kitchen staff and reminded them the importance of quality and portions. I hope you can give us another try. -Nick T.
I got the gyro bowl and it was extremely salty. All I could taste was salt. Will not return.
Business response:
Zhen first off I am very sorry for your experience. We hope you can give us another chance.
Last time I went there I Order the Gyro sandwich and I got some over salty Gyro meat. I'm not sure if the person I ordered it from didn't understand what I wanted but clearly they did not. i've been in there before and had decent food. Maybe they were having an off night. I not sure what I could've done with euro meat and no other fixings. Perhaps, it wouldn't of tasted as salty if it had the other ingredients on it. Unfortunately for me, I was already home when I realized I did not get what I ordered. Best to check befor... read more
Business response:
Sheryl first off I would like to thank you for taking the time to let us know how we are doing. I am very sorry for the experience you had we work hard to give the best service and food and this time we have failed you. I have reminded our team to make sure they are serving all meals and customers up to the standards of the company. I hope you can give us another chance as I am confident you will enjoy.
Typically their food is great and consistent. Knocking off 1 star for the hummus which recently went downhill. Not sure why they messed with a good thing, but we've ordered twice in a month and the new hummus recipe is very disappointing. We won't be ordering the hummus again unless they go back to the original recipe. Kinda unfortunate for a Greek restaurant....
Business response:
Thank you so much for your kind words. We appreciate you taking time out of your day to let us know how we are doing. Looking forward to seeing you in the future.
Overpriced, small portion sizes and the fries always come out cold. One of the worst gyro places I've ever eaten at. Avoid.
The food gets 5 stars every time but the customer service tonight would've gotten zero star. We walked in to a young man taking a call on speaker phone on his cell phone about his "custom order" that he was waiting on. He saw us walk in and did not end his conversation but said hold on I have to help these people. He quickly took our order and was back on the phone talking to the person loudly on speaker phone. He continued to talk to that person, walked over and put our to go food on the table and walked away. I asked for e... read more
We used to love this place, but then today had the worst pickup experience. 1. Both chef and the server DON'T have masks on. The server did have the mask on but below the nose when talking to customers but not in the rest of time. And the chef doesn't have a mask at all. 2. Flies everywhere. 3. The server is rude. He is simply not happy about the job partially could be this place is extremely short handed(with only one chef and one server). He didn't respond when I checked my order with him for multiple times and I had to... read more
Business response:
I am so sorry about your experience today. Yes we were very short handed as you could tell. Regarding the mask issue I have no excuse. Our policy is always to follow the guidelines. We will continue to work hard to earn your business. Please give us another try.
Frequently asked questions about Nick The Greek
How is Nick The Greek rated?
Nick The Greek has a 4.3 star rating with 493 reviews.
When is Nick The Greek open?
Nick The Greek is closed now. It will open at 11:00 a.m.