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Nick The Greek
- Restaurants
- Danville, CA
About this business
Location details
121 Hartz Avenue, Danville, CA, 94526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Went in for a lunch a while ago and we noticed the cook was cleaning the kitchen. When we had ordered , we noticed the cook had started to make our foods without washing his hands. We told the cashier but she didn't seem to care and neither did the corporate. Avoid this location unless you want to get E. coli!
Business response:
We apologize for the concerning experience you had with our kitchen hygiene, Nico. Your feedback is crucial, and we will address this issue with our staff to ensure proper food safety practices are followed. I would love to get some more detail about your experience. I can assure you that our cooks change gloves frequently and we do have a hand wash station located in our kitchen. To discuss furter please email me at komielmohsen@ckccorporation.com. Again, thank you for taking time out of your day to let us know about your e... read more
The quality of the food was disgusting. The food seemed old and we sent back 3 times. Meat was cold and I asked for white meat and was given stringy thigh meat. The fries were hard and stale. The cashier was very friendly and accommodating however we couldn't eat the food. The lemon soup was oily and the chicken was pink and gross. Sadly, it was a very bad experience.
Business response:
We apologize for the disappointing experience with the quality of your meal, Jodi. We appreciate your feedback and will address these issues to ensure a better experience in the future. We appreciate you taking time out of your day to inform us of your experience. Have a wonderful holiday week and my apologies again.
I decided to give your location one more chance after your positive approach, however it was disappointing to see that the young woman at the register continue to have the same rude attitude towards the customers. She either needs to get serious training in customer service or put in a job where she doesn't do any customer facing service. It was again the same problem with the frozen yogurt. She could have easily try to accommodate by charging extra, but she is worse than the 'soup nazi'. It is either her way or you are not... read more
Business response:
Feryal, Im terribly sorry to hear about your experience at our establishment. I apprecaite you bringing this to my attention and I will be addressing this issue with our staff. If you wouldnt mind emailing me directly at komielmohsen@ckccorporation.com I would like to reimburse you for your meal as well as provide you a gift card in an effort for you to come back and give us another shot and experience a different level of customer service. Again I apologize about your experience and I thank you for letting me know about it... read more
Hello I love eating at nick the greek but i was extremely disappointed with my service i recieved at this establishment today. The cashier working was very rude and inconsiderat. I am allergic to pistachios which are in the bakalava and i asked for the chocolate dipped froyo with honey and no baklava. Then she said you can either only have the chocolate or the honey AND baklava. I have ordered this same chocolate froyo with honey dozens of times and this is the first time i have been denied. Really disappointed and don't if ... read more
This is the 2nd time that I've been there in 2 years and had disappointment. My order was supposed to have fries on the side and instead there was a salad on the side. Also I ordered Avgolemno soup which is supposed to be egg and lemon (with chicken) soup. There was absolutely no lemon in it. Probably won't go back.
No stars. They NEVER get my order correct!!!! Extra sauce means no sauce to them. Chicken has been burned. Need a new cook?
Business response:
At Nick the Greek, we strive to provide exceptional experiences with every visit. We understand that we may have fallen short in the past. I have recently acquired this location and would love to earn your business back. To make it up to you, we’d like to offer you 15% off your next purchase – on us! Online: Use code NTG15 at checkout. In-store: Show this email at the register. Thank you for giving us the chance to make it right. We truly value your support and look forward to serving you again soon!
My salad contained no Romaine leaves. The part if Romaine that I would toss out was used instead of any leaves. Disappointed.
Great food but they almost NEVER Answer the phone. When I drive in after this, they are not just. Just no interest in answering the phone for Togo orders. Is it off? Train the team - you're losing business.
When this location opened, the food was awesome. Our last two orders a joke. We ordered two gyro sandwiches, extra sauce. Simple easy order. One sandwich came with one slice of meat for $11.95 + .50 for sauce with three French fries. It was a joke when we opened the box. Do they really think they can get away with this and no one will complain? Unless they do some quality checks, stay away. I immediately called and got a friendly worker who said, I'll give you a credit. Ok, so that doesn't correct the problem. He said he wi... read more
Frequently asked questions about Nick The Greek
How is Nick The Greek rated?
Nick The Greek has a 4.3 star rating with 125 reviews.
When is Nick The Greek open?
Nick The Greek is closed now. It will open at 11:00 a.m.