This profile has been claimed by the business owner or representative.
Nick The Greek
- Palo Alto, CA
About this business
Location details
322 University Ave, Palo Alto, CA, 94301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Service was awesome and my pita chicken sandwich was killer, we were so happy to find it open, I was so disappointed at the Stanford-Boston College football game (there was little or not very appealing gluten-free choices, so we drove down University and saw NICK the GREEK and it was almost midnight and we remembered the one in San Mateo up off 92.
Great staff and good. Nice location. Glad that they opened one in this area. This is a go to place for me.
Great service! Venue is very clean and staff is friendly. Super appreciated and will be back.
I ordered the chicken gyro bowl, dry, nasty tasting cramps. You could have just given me an alternative if you were out! Very unforgiving experience erased all the good ones! Never again!!
Business response:
Hi Aleyo, We're truly sorry to hear about your experience, and we appreciate you taking the time to share this feedback with us, it matters, especially when it comes to your health and comfort. A dry bowl and any discomfort afterward is simply not the standard we hold ourselves to, and we understand how disappointing that is, particularly after positive visits in the past. You're absolutely right, we should have offered an alternative if we were running low on an ingredient, and we're sorry that didn't happen. We'd genuine... read more
Workers claim to not have food even though they say they close at midnight. They do this so they don't have to work
Business response:
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your late-night visit. As a restaurant that operates until midnight, there are occasions when certain menu items may run low or sell out toward the end of the evening — this is something we are actively working to improve. We want every guest to have a wonderful experience at Nick The Greek, regardless of the time they visit. We take your feedback seriously and will use it to better plan our inventory for late-nigh... read more
Terrible customer service. On one visit, I was ignored by the owner at the register and ended up leaving. On another visit, I ordered through the tablet by the register, but my order was never made. When I asked about it, they acted annoyed and tried to charge me again for an order I had already paid for.
Business response:
Hi Beth G. Thank you for sharing your experience. We’re very sorry to hear about the issues you encountered during your visits. this is not the level of service we strive to provide. We sincerely apologize for the lack of attention at the register and the confusion with your order. What you described is unacceptable, and we are addressing this with our team to ensure it does not happen again. We would truly appreciate the opportunity to make this right. Please consider visiting us again, and we will make sure you receive ... read more
The Nick fries and gyro were both cold.im not sure it's supposed to be like this but the fries are not edible. I wouldn't go back
Business response:
We sincerely apologize that your experience did not meet your expectations. We understand how frustrating situations like this can be, and we truly appreciate you bringing it to our attention. Your feedback helps us identify areas where we must improve, and we will work to ensure this does not happen again. We hope you will allow us the opportunity to serve you again in the future.
I ordered from UberEat and I chose no rice extra lettuce tomato and cucumber beef gyro and this is what I got!
When I got home I discovered they had screwed up my order, despite that I'd told them twice what I wanted, and they charged me for it. Management showed no interest in doing anything about it.
Business response:
-We are very sorry to hear that you experienced issues during your visit. Our commitment is always to provide the highest level of service and hospitality, and your comments are extremely important to us. We are confident we can do better and hope to have the chance to offer you a much better experience on your next visit.
Frequently asked questions about Nick The Greek
How is Nick The Greek rated?
Nick The Greek has a 4.8 star rating with 832 reviews.
When is Nick The Greek open?
Nick The Greek is open now. It will close at 10:00 p.m.