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Nick the Greek
- Restaurants
- Vacaville, CA
About this business
Location details
1679 East Monte Vista Avenue, #108, Vacaville, CA, 95688, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
One star for lack of customer service. Placed an online order for the office, 15 people, and gave my cell number and email as required. Nothing complex or unusual in the order. Order was to be picked up @11:45 and it is now 30 minutes late and the food is still not ready. No call or email to alert us of the delay. So one of our staff lost 30 minutes of her work day due to this company's inability to provide basic customer service. As "compensation" they offered us 4 pieces of baklava - to split between 15 people? Seriously i... read more
Business response:
Hello, I'm terribly sorry to hear about your experience at our restaurant. This is in no way how we represent ourselves. I can assure you that I will be speaking with our staff and management about your experience. I would like to reimburse you in full for your order. Kindly provide me with the last 4 digits of the card you used and I will take care of that for you. In addition I'd like to send you a gift card to show you that we have made improvements. Thank you for your review as it provides us the opportunity to improve ... read more
We ate there Friday evening, it was absolutely horrible!! Most of it went to the garbage! It used to be good but i think there are new owners. Wont go back!!
Business response:
At Nick the Greek, we strive to provide exceptional experiences with every visit. We understand that we may have fallen short in the past. I have recently acquired this location and would love to earn your business back. To make it up to you, we’d like to offer you 15% off your next purchase – on us! Online: Use code NTG15 at checkout. In-store: Show this email at the register. Thank you for giving us the chance to make it right. We truly value your support and look forward to serving you again soon!
Frequently asked questions about Nick the Greek
How is Nick the Greek rated?
Nick the Greek has a 4.5 star rating with 441 reviews.
When is Nick the Greek open?
Nick the Greek is closed now. It will open at 11:00 a.m.