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Nick the Greek
- Restaurants
- Vacaville, CA
About this business
Location details
1679 East Monte Vista Avenue, #108, Vacaville, CA, 95688, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
I was super excited to try this place but what a disappointment and frustration. I paid $20 for a Souvlaki Plate combo to get the following...
Business response:
We apologize for the disappointing experience with your Souvlaki Plate, Kimberly. Your feedback is important, and we'll work to improve our offerings. Please contact us directly at komielmohsen@ckccorporation.com and I would be more than happy to reimburse you in full for your meal. Again, my sincerest apologies and I look forward to hearing from you
It's 9 pm, and the girls working the counter have already shut down the froyo. Is this store policy? You guys are open until 10 pm.
Business response:
Hello, So sorry about the inconvenience. To answer your question this is not company policy. Our machine was acting up a bit tonight and not freezing correctly so our staff decided to clean it. Apologies for unsatisfactory experience, I know our froyo is amazing and this must have been so disappointing. If you wouldn’t mind sending me your email id love to send you a coupon to redeem two free froyos for you and your daughter. Again terribly sorry. You can email me komielmohsen@ckccorporation.com.
Ordered from here on Postmates because they had a BOGO offer. We got two Mediterranean salads and two wraps, all with Beef/Lamb gyro. The food was very tasty, however, all three of us who ate it had stomach pains and diarrhea throughout the night that continued into the next day. I'm assuming the BOGO was because the meat was going bad and they still served it anyways. Will not be ordering from here again and definitely going to be reporting this.
Business response:
We apologize for the distressing experience you had, D'angelo. Your feedback is important, and we will investigate this matter to ensure the safety and quality of our food. Please contact us directly if you'd like to discuss this further at komielmohsen@ckccorporation.com. I can assure you that we only serve fresh proteins.
I asked for no oil on the salad and it arrives with oil. When thy brought it back it was obviously rinsed not a new salad. Water does not remove oil it just makes the salad soggy and oily
Business response:
We apologize for the issue with your salad, Donna. Your feedback is important, terribly sorry we put the oregano and oil on the top of the greek salad for you. I can assure you that the second salad that Micheal brought out was made fresh. Again our sincerest apologies about the mistake with the order today and we do appreciate you taking time out of your day to let us know about your experience.
One star for lack of customer service. Placed an online order for the office, 15 people, and gave my cell number and email as required. Nothing complex or unusual in the order. Order was to be picked up @11:45 and it is now 30 minutes late and the food is still not ready. No call or email to alert us of the delay. So one of our staff lost 30 minutes of her work day due to this company's inability to provide basic customer service. As "compensation" they offered us 4 pieces of baklava - to split between 15 people? Seriously i... read more
Business response:
Hello, I'm terribly sorry to hear about your experience at our restaurant. This is in no way how we represent ourselves. I can assure you that I will be speaking with our staff and management about your experience. I would like to reimburse you in full for your order. Kindly provide me with the last 4 digits of the card you used and I will take care of that for you. In addition I'd like to send you a gift card to show you that we have made improvements. Thank you for your review as it provides us the opportunity to improve ... read more
We ate there Friday evening, it was absolutely horrible!! Most of it went to the garbage! It used to be good but i think there are new owners. Wont go back!!
Business response:
At Nick the Greek, we strive to provide exceptional experiences with every visit. We understand that we may have fallen short in the past. I have recently acquired this location and would love to earn your business back. To make it up to you, we’d like to offer you 15% off your next purchase – on us! Online: Use code NTG15 at checkout. In-store: Show this email at the register. Thank you for giving us the chance to make it right. We truly value your support and look forward to serving you again soon!
Food was cold, falafel was like paste and gooey, still raw in the middle. Order took forever and every thing was cold. Fries were a soggy cold mess. The gyro meat was not fresh, seemed to be reheated using a microwave, I don't know if it was or not but the ends were dried out and tough like it was microwaved. You know, California now requires fast food places to pay their employees $20 an hour, you would think you would get a bit of quality, a better work ethic and a sense of of regency, but nope, we get the same old lack o... read more
Food was ok, nothing to write home about. Service was horrible. Started out with the cashier taking a call from the jail while we were trying to order. Next I watched our food sit on the counter for almost 10 minutes while she slowly put orders together. Our food was lukewarm warm/cold by the time it got to us . Will never be coming back here. Too many good Greek restaurants nearby.
I ordered the prasini salad, and it's usually refreshing at other locations but this was DRENCHED in the dressing. The humus was good but the pita was a bit stiff
Frequently asked questions about Nick the Greek
How is Nick the Greek rated?
Nick the Greek has a 4.4 star rating with 374 reviews.
When is Nick the Greek open?
Nick the Greek is open now. It will close at 10:00 p.m.