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The Chimney Guy, LLC
- Menasha, WI
About this business
The Chimney Guy has been serving the Fox Valley and Green Bay, WI area for over 20 years with expert chimney and fireplace services. All of our team members are National Fireplace Institute (NFI) wood- and gas-certified and Chimney Institute of America (CSIA)-certified, so you know you are getting the best and most knowledgeable care for your fireplace and chimney. We offer chimney sweeping, chimney inspections, fireplace facelifts & smoke stain removal, along with masonry repairs such as crown repairs, leaky chimney repairs... read more
Location details
680 Valley Road, Menasha, WI, 54952, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wow, I was worried about the price for the service, but I must say…you get what you pay for. Amy and Nick were verrry professional, personable and knowledgeable. Very tidy and clean. Very proficient and efficient. From laying their own door mat down, to making me apart of the chimney viewing process with their camera, giving me updates the entire way through, and lastly, Amy had given my daughter a little Christmas present. I already really liked them, but that made me love them. Hands down, world class service. 10/10 recomm... read more
Amy (and Seth) did an excellent job of explaining the entire fireplace process, not to mention the cleaning, inspection and cleanliness—outstanding!! I’ve had wood burning fireplaces for 25+ years and I’ll recommend this company to whoever dares to argue with me. Great job guys—see you in two years!
They are a very honest company and if the technician mention's any other work that should be addressed, you may want to consider it sooner than later. They’re not actually looking to add on sales but I waited 2 years after receiving the bid and of course the original estimate that was good for 30 days( standard policy ) the repairs that were needed after my reevaluation more than doubled. Nobody’s fault but my own. They were looking out for our benefit at the time and I just didn’t see it from the ground.
Amy Maynard is amazing! Professional and very honest and friendly. Extremely knowledgeable! Very thorough took their time, explained everything very well. We bought a wood burning from a company in Darboy it was not working properly from day one, for over a year. We had that company come out to look at our wood burner 3 times called and they still did not fix it. Ignored our last call. So we decided to have The Chimney Guy come check it out. Amy figured out the problem right away. Now for the company to come back and fix the... read more
Was scheduled for 2 days, they got it done in one. Even made a suggestion to make the fireplace sit in place better, and did the change. Looks great. Walked me through how to use it. And explained how best to clean the glass. Update: The fireplace had issues, Chimney people came out to repair the problem, twice, but found it was a faulty part/problem on the manufacturer end, and ordered the new part, and installed it later. All these repairs and checks were done for free, since it was under the 1 year warranty. Again... read more
Frequently asked questions about The Chimney Guy, LLC
How is The Chimney Guy, LLC rated?
The Chimney Guy, LLC has a 5 star rating with 235 reviews.
When is The Chimney Guy, LLC open?
The Chimney Guy, LLC is open now. It will close at 4:00 p.m.