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Rocky Top HVAC, LLC
- Heating & Air Conditioning/HVAC
- Knoxville, TN
About this business
KNOXVILLE’S #1 HEATING & AIR CONDITIONING REPAIR EXPERTS! AC REPAIR, HEATING REPAIR, HEATING REPAIR, INSTALLATION, REFRIGERATION, HEATING AND AIR CONDITIONING, HVAC, KNOXVILLE TN. The heating and cooling experts of Rocky Top HVAC are committed to ensuring that you live in comfort all year round. For the ultimate residential or commercial HVAC services in Knoxville, TN, call the team that has more than 100 years of combined experience. As heating and air AC contractors and plumbing company, we operate on a philosophy of... read more
Location details
7327 Oak Ridge Hwy, Knoxville, TN, 37931, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was my first time having to get an HVAC system installed, and in my first home. It was installed Dec.-Jan. 2023-24; I selected the "Ultimate Comfort" (top of the line) system for $20K (two zones) and I requested rigid ducts throughout. I had to get financing through Wells Fargo, so they got paid on the front end. The installation was supposed to take a week, but it ended up taking over a month because they booked other clients before finishing my job, leaving me freezing cold for a month. In between occasional visit... read more
Thank you Rocky Top Air for your great service. The installation crew of Travis, Antwan & Kenny were very nice, courteous they answered every question we had. I appreciate how the cleaned up after the job was completed. My house is now cool and comfortable. I want to also say thank you to Brandon, Jesse, Mark, Mike and Mariah. Tyler & Robin A.
Tim my technician was on time very detailed in the process and what needed to be done and he was very polite. He also went over details on what service I could apply for and all the perks that come with it. It was 5 PM at night and it was very hot, but he never rushed me and it was a pleasure working with him. Highly recommend
We are so glad we chose Rocky Top. Our main priorities in our selection were customer service and warranty. This company exceeded our expectations in both and system options. Everyone we had contact with has been amazing. You can tell their values as a company is making sure to take care of the customer. Brandon did the initial quote. He is very knowledgeable and provided us with different options. He took the time to answer all of our questions. Brandon set the bar high for the other companies providing quotes. Jonah and Tr... read more
Great overall experience with Rocky Top and their team (Antwaun, Jesse, Dustin, etc). We had some initial issues with the install (not their fault) but they stuck around after hours to troubleshoot and were ultimately able to get everything installed and running well. Highly recommend them and they are one of a few rare companies that actually seem to truly care about customer service. The management team and Jesse, in particular, was super responsive and helpful with any concerns/questions we had. A+
Frequently asked questions about Rocky Top HVAC, LLC
How is Rocky Top HVAC, LLC rated?
Rocky Top HVAC, LLC has a 4.8 star rating with 923 reviews.
When is Rocky Top HVAC, LLC open?
Rocky Top HVAC, LLC is closed now. It will open at 8:00 a.m.